With a clearer view of their objectives and how to reach them, the practice management team is driving the surgery’s new business plan. Mandala Leaders’ coaching session was surprising for the two team members because it guided them to their own realisation of what needed to change - rather than simply telling them what was good for them.
Confusion over management roles hold back busy GP practice
As GP surgeries across Britain are pushed to their limits meeting care demands from an ageing population, PracticeOne in Bridlington...
She has come out of her shell and assumed board-level decisions for the franchise. More than that, she intervenes more effectively in staff disagreements and motivates colleagues with greater insight and conviction. This career breakthrough came through one-one-one coaching sessions with Mandala Leaders that placed the emphasis firmly on her to take responsibility - for both the way she was perceived and stepping up to board-level operations.
Can a fixer be a strategic thinker?
An executive assuming a leadership role coming from a purely accounting background can face some surprising and delicate hurdles. After helping build profitable operations at a London retail franchise, a female chief financial officer wanted to take on board responsibilities. Despite her lasting...
Instead of pushing him towards a plan, Mandala Leaders helped him to make his own top-to-bottom appraisal of his role and communications with colleagues while evaluating the wider impacts for government clients and citizens of his career developing national health care programmes.
Effective leadership coaching must gain a clear picture of the current state of play before seeking to make changes. A senior director of international development at a Big Four management consultancy has refocused on his career priorities with support from Mandala Leaders, a consultancy dedicated to transforming the life of an individual and the communities they...
One of the steps to becoming a truly authentic leader is “communicating with clarity”. This is especially difficult in a conflict situation and needs a cool head and a clear communication strategy to tackle it.
We asked our tribe to answer the following questions around handling the tricky situation of - Conflict with your boss.
Should you or should you not address a problem with your boss?
Yes - absolutely - any conflict or problem should be tackled and resolved as without doing so a growing resentment may occur on both sides (employee/boss) and this will be not only detrimental to your career, but the boss and the wider team.
Nipping this in the bud is always the best option but it’s often only once the anger or frustration has started to show that people seek to find a resolution. Without resolution work productivity will suffer, team morale will dip and results will be impacted.
What 3 tips would you give on talking out a problem with your boss?
Whether your leadership impacts on a global organisation, a local sports team, a business, a family or all of the above, consider this – what is the single most important lesson learned from how you played your cards across the year so far?
For myself, this year, the single most important principle that has most benefited my leadership at work, in my community and at home, has been “keep calm and carry on”.
Surprisingly enough, it was the combination of managing my emotions better despite the challenges together with staying the course, that I’m the most proud of and grateful for. For this to happen, I needed to both put in effort on remaining ‘the observer’ of my thoughts and feelings (especially under pressure), whilst remaining guided by my long-term vision.
Leadership as I’ve experienced it for...
So I believe that only a handful of clear and concise values are needed which align the people, organisation and stakeholders and which can be lived day in and day out by the leadership which is much more likely to help them stick.
I have learnt that there are four core values and I firmly believe that these are the only values you will ever need. It may be that you choose a couple more to represent yourself or your organisation but these core values cover the bases.
Leaders also told us that sharing their new wisdom is becoming increasing important to help inspire others to follow a similar path.
1. The amount of time leaders spend on their personal development was surprising.
More than half of the leaders tell us that they plan to spend more than a week each year on their own personal development. However only one quarter of the leaders make commitments for certain development opportunities with the majority responding to ad-hoc opportunities.
A useful definition of personal development is spending time reflecting on oneself and learning more about what core beliefs you have and from where these have developed. Then it’s about understanding better how they show up in your life. Personal development...
Even the PLC recruiters get it wrong sometimes – then it’s a scandal but its always the board who made the final decision who carry the can and the recruitment firm avoid the spotlight. The current model gives you two options:
I have a lot of friends who are estate agents. Any they aren’t everyone’s best friend. But what? Isn’t this about recruitment? That’s true but I know full well when I talk to an estate...
What’s your score? 1 2 3 4 5 6 7 8 9 10
Did you score 1–4? There are serious issues at play. However, let me invite you to think about it this way: what was your performance last time? Have you improved or gone backwards? What's really going on. Are you feeling passionate about what you are doing? Maybe it's wort revisiting this with your client and asking for more detailed feedback. Sometimes you may have delivered well but left them feeling bad so that is...
It was on one hand very simple. I was going to have my 40th birthday and there was nothing I could do to avoid it. However on the other hand it wasn’t at all easy. I spent three months trying to avoid it, make excuses, change the subject and run away from it. Turning 40 wasn’t going to be easy. The words simple and easy are often used in the same way but they can be very different.
This time however as I approach 50 it remains just as simple. In October I will reach the half century anniversary of my birth in Good Hope Hospital in Nuneaton whether I like it or not. Simple. However I have now chosen to learn lessons from my previous experience and set myself challenges and to ask...