A retail franchise’s chief financial officer has successfully refocused her communication with board members and shop floor colleagues through a 100-day leadership coaching programme with Mandala Leaders.

She has come out of her shell and assumed board-level decisions for the franchise. More than that, she intervenes more effectively in staff disagreements and motivates colleagues with greater insight and conviction. This career breakthrough came through one-one-one coaching sessions with Mandala Leaders that placed the emphasis firmly on her to take responsibility - for both the way she was perceived and stepping up to board-level operations.

Can a fixer be a strategic thinker?

An executive assuming a leadership role coming from a purely accounting background can face some surprising and delicate hurdles. After helping build profitable operations at a London retail franchise, a female chief financial officer wanted to take on board responsibilities. Despite her lasting...